CAREERS
Wine Wise Greenwich is looking for a Store Manager. The position is full-time with some overtime hours when necessary. The store is a small, high-end wine boutique store with over 1,000+ SKUs, requiring a detail oriented candidate to manage inventory and knowledgeably assist customers both in the store and via online/phone orders.
Expected responsibilities:
Managing inventory, including: receiving deliveries to the store; restocking the delivered items to the shelves; entering the delivered items into the POS; making sure the store inventory and the POS are accurate; making sure all store inventory has a marked price.
Attentively assisting customers, including taking special orders and following up on delivery requests in-store and over the phone
Assisting with local deliveries, including managing order notifications from our website
Ensuring the website is up-to-date on a weekly basis
Opening and closing the store
Ensuring company standards are met, including: creating a pleasant, fun, and welcoming work environment; ensuring a polite and attentive attitude towards customers.
Managing the store's tasting calendar by making sure it is accurate and filled (especially during October, November, and December), requesting sample bottles from distributors.
Qualifications:
Store management experience is a Must
Must be enthusiastic about selling wine and working with customers
Must be detail-oriented
A strong sense of responsibilities and work ethics.
A flexible work schedule: weekends and some holidays are MUST, including but not limited to the day before Thanksgiving, Christmas Eve and New Year's Eve
Exceptional customer service skills
Proven ability to develop and maintain client relationships
Organized and efficient in fast paced retail environment
Strong leadership and project management skills
Excellent oral and written communication skills
Desire for long term growth in the wine business
Highly motivated, proactive, enthusiastic about the job at hand
Ability to work in a team-oriented environment
Must be able to lift 40 lbs and stand for extended periods of time
Must have valid driver's license
Must have experience working with wine and spirits professionally
Computer literacy absolutely necessary
Customer relations experience necessary
Wine knowledge such as WSET, CMS, or any equivalent certification is preferred, but not required.
There are many outstanding opportunities for personal growth with a great number of distributor rep tastings in-store, seasonal portfolio tastings from every distributor as well as our regular in-store customer tastings.
